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Key Sustainability Indicators

TopicMetric2019201820172016Reference
ENVIRONMENT
GHG EMISSIONS 1    
 Total greenhouse gas emissions
(in kg CO2-equivalents/FTE)
2 5362 7712 7753 3112AR, S. 133
 Scope 1 emissions (in kg CO2 equivalents/FTE)7071 0591 0551 0762AR, S. 133
 Scope 2 emissions (in kg CO2 equivalents/FTE)5153903578172AR, S. 133
 Scope 3 emissions (in kg CO2 equivalents/FTE)1 3131 3221 3621 4182AR, S. 133
 Targets to reduce GHG emissionsyesyesyesyesAR, S. 132
ENERGY 1
 Total energy consumption (in KWh/FTE)5 5405 6145 8236 0982AR, S. 133
 Electricity consumption (in KWh/FTE)3 4913 6313 8434 1632AR, S. 133
 Consumption of renewable energy (in KWh/FTE)2 4741 8022 1761 7282AR, S. 133
 Targets to reduce energyyesyesyesyesAR, S. 101-102, S. 133
WATER 1
Total water consumption (in m3/FTE)11111092AR, S. 133
WASTE 1
 Total waste (in kg/FTE)1201141381252AR, S. 133
 Paper consumption (in 1000 t)1.230.931.031.082AR, S. 133
 Share of paper with FSC label68%66%63%60%2AR, S. 133
CORPORATE ENVIRONMENTAL PROTECTION GUIDELINES AND INITIATIVES
Energy efficiency policyyesyesyesyesAR, S. 101-102, S. 132-135
 Emissions reduction initiativesyesyesyesyesAR, S. 102, S. 132-135
 Waste reduction policyyesyesyesyesAR, S. 135
 Environmental information verifiednononono 
 Participation CDP (formerly Carbon Disclosure Project)yesyesyesyesAR, S. 132, S. 135, S. 141
CLIMATE CHANGE
 Climate change listed as a business risk factoryesyesyesyesAR, S. 76-77, S. 81, S. 85-86, S. 88, S. 99-100
 Climate reporting as per the recommendations of the Task Force on Climate-Related Disclosuresunder developmentnonono 


TopicMetric2019201820172016Reference
Social
HEALTH & SAFETY    
Health and safety policyyesyesyesyesAR, S. 127-128
Health and safety policy is Group-wideyesyesyesyesAR, S. 127-128
Workforce absences, total3.7%3.2%3.1%2.8%AR, S. 128
Workforce absences per segmentyesyesyesyesAR, S. 128
EMPLOYMENT AND EMPLOYEE RETENTION
Number of employees10 2199 2988 4577 801AR, S. 119
Number of part-time employees1 9531 5281 3801 285AR, S. 126
Employee turnover8.4%8.3%8.1%6.3%AR, S. 128
Target fluctuationnononono 
Company monitors employee satisfaction on a regular basisyesyesyesyesAR, S. 94, S. 121, S. 124
Major layoffs in the last three years (affecting 10% of staff or over 1000 employees)nononono
Major merger or acquisition in the last three years
(affecting large proportion of staff)
nononono
TRAINING & HUMAN CAPITAL DEVELOPMENT
Formal talent pipeline development strategy
(forecasts hiring needs, actively develops new pools of talent)
yesyesyesyesAR, S. 123
Graduate/trainee apprenticeship programyesyesyesyesAR, S. 122
Job-specific development training programsyesyesyesyesAR, S. 122-123
Leadership training and skills developmentyesyesyesyesAR, S. 122-123
Partnerships with training institutionsyesyesyesyesAR, S. 122
Proportion of employees with professional development
interviews / performance reviews per year
100%100%100%100%AR, S. 119
LABOUR & HUMAN RIGHTS
UN Global Compact SignatoryyesyesnonoAR, p. 89, p. 98, p. 108, p. 138-139, p. 141
Human rights policyyesyesyesyesAR, S. 85-86, S. 89, S. 98, S. 103-108, S. 138, S. 141
Collective employment contractsyesyesyesyesAR, S. 129
SUPPLY CHAIN
 Guidelines for social assessment of suppliersyesyesyesyesAR, S. 89, S. 106-108
 Guidelines for environmental assessment of suppliersyesyesyesyesAR, S. 89, S. 106-108, S. 137
 Inclusion of ESG criteria in supplier contractsyesyesyesyesAR, S. 106-108
PHILANTHROPY
Company has foundationsyesyesyesyesAR, S. 81-82, S. 113-116, S. 137
Total Group-wide spending on foundations
(in CHF million)
3.02.62.5 1yesAR, S. 113-116
ETHICS AND COMPLIANCE
Business ethics policy incl. anti-corruption and
conflict of interest guidelines
yesyesyesyesCode of Conduct
Anti-bribery / pecuniary policyyesyesyesyesAnti-bribery policy: Code of Conduct
Board oversight of anti-corruption measures / ethicsyesyesyesyesAR, S. 33 and Swiss Life Holding Ltd,
Articles of Association, Article 11
Employee training on anti-corruption/ethicsyesyesyesyesAR, S. 89, S. 105
Employee protection / Whistle blowing policyyesyesyesyesCode of Conduct
DIVERSITY & INCLUSION
Women in workforce47%47%45%45%AR, S. 119
Women in management32%27%25%25%AR, S. 124
Equality policy and promotion of diversityyesyesyesyesAR, S. 126
Equal pay guidelinesyesyesyesyesAR, S. 126
RESPONSIBLE INVESTING
Exclusion criteria existyesyesyesyesAR, p. 98–102
Responsible investment policyyesyesyesyesAR, p. 98–102
ESG integration in asset managementyesyesnonoAR, p. 99–100, p. 102
Active ownership guidelinesunder developmentnonono
ESG productsunder developmentnonono
Monitoring of investment portfolio’s CO2 intensityunder developmentnonono
Sustainable real estate strategyyesyesyesyesAR, p. 101–102
Principles for Responsible Investment (PRI)yesyesnonoAR, p. 82, p. 98, p. 141
UNDERWRITING RISK MANAGEMENT
Obesity and emerging health issues listed
as a business risk factor
yesyesyesyesAR, Notes of the Consolidated Financial Statements, Note 5 “Risk management policies and procedures” and Note 5.5 “Insurance risk management objectives and policies”
Aging population and demographic change listed
as a business risk factor
yesyesyesyesAR, Notes of the Consolidated Financial Statements, Note 5 “Risk management policies and procedures” and Note 5.5 “Insurance risk management objectives and policies”
Principles for sustainable insuranceno
DATA PROTECTION & SECURITY
Data privacy policyyesyesyesyesAR, p. 76–78, p. 87, p. 103–105
Company has customer privacy policyyesyesyesyesAR, p. 76–78, p. 87, p. 103–105
Code of Conduct plus additional directives
Possibility to review, correct and delete personal datayesyesyesyesApplicable law and internal guidelines
Prevents unauthorised access to personal datayesyesyesyesAR, p. 76–78, p. 87, p. 103–105
CUSTOMER PROTECTION
 Due diligence in advising and how to deal with complaintsyesyesyesyesAR, p. 103, p. 125
 Auditable product processyesyesyesyesAR, p. 96


TopicMetric2019201820172016Reference
GOVERNANCE
BOARD OF DIRECTORS 
 Total directors12111111AR, p. 33, p. 124
 Independence92%100%100%100%AR, p. 32-33
 Average term of office (years)8777AR, p. 33
 CEO dualitynonononoAR, p. 32
 Independent chairpersonyesyesyesyesAR, p. 32
 Former CEO or equivalent on BoardyesyesyesyesAR, p. 34-35
 Voting rights of largest shareholder>5%>5%>5%>5%AR, p. 27-28
BOARD DIVERSITY
 Number of women on the Board2222AR, p. 33
 Proportion of women on the Board17%18%18%18%AR, p. 124
 Average age of Board member59585959AR, p. 34-41
 Commitment to Board diversityyesyesyesyesAR, p. 34-41
CSR-GOVERNANCE
 CSR/sustainability committee at
Corporate Executive Board level
yesyesyesyesAR, p. 83
 Sustainability strategyunder developmentnonono 
COMPENSATION
 CEO total summary compensation (in CHF million)4.34.33.43.8AR, p. 65-66
 Clawback policyyesyesyesyesAR, p. 57-60, p. 273-274
 Equal remuneration policyyesyesyesyesAR, p. 53
OWNERSHIP & CONTROL
 Controlling shareholdernononono
 Deviation from one share one voteyesyesyesyesAR, p. 30, p. 71
RISK MANAGEMENT
 Company has a risk management frameworkyesyesyesyesAR, p. 76-78
 Risk management system covers reputational risksyesyesyesyesAR, p. 76-78
 Risk management system covers market conduct risksyesyesyesyesAR, p. 76-78
 Board oversight of risk managementyesyesyesyesAR, p. 195